Marks and spencer panelLONDON – A need for greater customer engagement with UK retailer Marks and Spencer’s Plan A environmental and social sustainability goals was one of the key themes at today’s M&S Plan A update. The event provided a new insight into the ‘refreshed’ Plan A 2020 aims to delegates from throughout the M&S supply chain, where the circular economy and supply chain transparency were high on the agenda. Stacey Dove reports from London.

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