LONDON - Oxfam has published a report on Marks and Spencer (M&S) after being asked by the brand to act as a 'critical friend' and conduct a gap analysis of its supply chain.
The charity's research identified a number of issues including in-work poverty, long term damage to health, inadequate sick pay, discrimination and poor worker representation, as well as examples of good practice.
A key conclusion was that there was a disconnect between the information that M&S managers received about conditions in workplaces, based largely on third party ethical audits, and workers' experiences.
