Grievance hotline data highlights gender disparity

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Men are more likely than women to use garment worker helplines even though women outnumber them in factories

HONG KONG - Despite making up the majority of garment workers in China and Vietnam, women are less likely than men to make use of brand-backed worker grievance channels, a new report reveals.

The Ethical Supply Chain Programme's (ESCP) new Worker Helpline Insights study says more than 62% of workers in ESCP-certified factories are female, yet nearly three-quarters (73%) of the 1,060 helpline cases handled in 2025 came from men.

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